Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you will find an in–depth Help section offering tons of educational articles and commonly asked questions. They are answered by our support team of well–trained techs. Simply fill in your question and our clever software will show you the best answer.

  • Top quality support service

  • Educational Video Clips

  • For users who’d like to learn how to rectify a typically experienced problem by watching an educational video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the instructional video clips are short and simple to comprehend. They offer visual presentations of different web site administration operations.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 help desk service with a 1–hour ticket response guarantee. A team of skillful technical support engineers will be online for you to reply to all the inquiries that you may possibly have. During non–busy hours, a reply will be offered within just twenty minutes.