1 hour ticket response
Quick support is our key responsibility and this is the reason why we’ve got a team of professional techs who are eager to provide a quick answer to any question that you might possibly have. Just open your trouble ticket from the Web Hosting Control Panel and we will get back to you within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute trouble ticket response time.
An Outstanding Customer Care Service
Our technical support team representatives have huge experience in the web hosting service arena and are competent enough to offer a swift solution to your problem. If, however, the situation at hand is not within the competence of a support engineer, the helpdesk ticket will be forwarded to a programmer or system administrator for further investigation.
An Easy–to–Navigate Help Center
In the Web Hosting Control Panel you can find an easy–to–navigate Help section where you can find quick hints on how to use our hosting services. You can get the answers to your queries in our F.A.Q. archive, find more info in the web hosting account administration articles or check our how–to video tutorials.