Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Solution Warranty

  • Our client support Department is working 24/7 to attend to all your service requests. Each ticket you send to us will be taken care of within less than 1 hour. If your issue calls for the aid of one of our administrators, we’ll address the ticket to the person on shift and will notify you that the case is under control.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We’ll be working for you night and day to deliver guidance and technical support and also to assist you with any difficulty that you could possibly have as you are monitoring your virtual server. We’ll aid you with all installed in advance software, including your OS, server management panel (depending on the VPS type) and the Web Hosting Control Panel made entirely by our company.

  • Intuitive help center

  • An Intuitive Help Section

  • An extensive and constantly updated collection of articles is included in our in–house built Web Hosting Control Panel. It provides quick tips on how to perform all the general web site management tasks. The Help area presents exhaustive how–to articles and step–by–step video tutorials. You can gain access to the Help section by pressing the Help or Video buttons in the right corner of each Control Panel section.